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Ricoh USA Opens New U.S. Headquarters

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Lobby of Ricoh’s new U.S. headquarters in Exton, PA

Ricoh USA today announced what it’s calling the culmination of a multi-year investment in empowering its own digital workplaces across the United States, unveiling two new facilities, including a new U.S. headquarters.

These new facilities will be equipped with Ricoh’s next-generation collaboration and productivity solutions, such as unified communications systems (UCS), intelligent multifunction printers (MFPs), interactive flat panel displays (IFPDs) and projectors.

As part of this long-term strategy to update and modernize Ricoh offices across the country, Ricoh’s U.S. headquarters will move eight miles down the road to Exton, Pennsylvania, and the company’s West Caldwell, New Jersey, location will move to nearby Parsippany, New Jersey.

Donna Venable, executive vice president, Human Resources, and deputy general manager, Shared Services, Ricoh Americas, commented: “Similar to how we’ve been helping our customers empower their digital workplaces to better serve their customers, the time is right to embrace change and further enhance employee collaboration within Ricoh’s own offices. On top of incredible collaborative technologies, these new offices offer informal meeting spaces that are great for spontaneous brainstorming, quick collaboration, or just building a better rapport among colleagues. I am extremely pleased that both facilities are located near our existing offices. Ricoh remains grateful and committed to the local communities that continue to support us, as employees, partners and customers.”

According to recent research commissioned by Ricoh, 66 percent of workers in North America believe technology should play a central role in helping them work to the best of their abilities, and 74 percent believe the best workplaces invest in digital technologies for “up-skilling” staff.

Ricoh recognizes “the immense value innovative technologies and services bring to the workplace,” which is why it’s redesigned more than 40 US offices in the past two years to be centered around them. These optimized work environments foster collective imagination, which Ricoh defines as the original thinking of people inspired by knowledge and experience. It’s said to be core to Ricoh’s beliefs that this approach will ultimately inspire collaboration, productivity and results garnered through the collective wisdom within an organization.

DocuWare Acquisition

Ricoh Company also announced today it’s completed its acquisition of DocuWare, a provider of content-services software, for an undisclosed sum.

Headquartered in Germany and the United States, DocuWare provides cloud and on-premise document management and workflow automation software. The company supports over 12,000 customers in more than 90 countries through a network of 600 partners. Ricoh noted that it’s had a long-term existing partnership with DocuWare, and employs its software both internally in its own operations and with existing customers.

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