Ricoh Investigating Products for Heartbleed, Unified Communication Systems Affected

heartbleedRicoh Company of Japan says it’s checking all of its products, software, and solutions on the usage of OpenSSL library version that may expose products and software to the Heartbleed OpenSSL vulnerability.

Heartbleed refers to a vulnerability in the popular OpenSSL cryptographic software library (Version 1.0.1 to 1.0.1f). Essentially with this vulnerability, encrypted data sent over the Internet can be accessed, stolen, and exploited.

The firm reports that several of its products, software, and solutions have already been evaluated and cleared of any potential risk. See below for cleared products. Ricoh also says it will provide updates as more information becomes available.

  • Unified Communication System – However, some products within Ricoh’s Unified Communication System are affected. Ricoh’s Unified Communication System provides real-time interactive audio and video communication with multiple locations via the Internet. Ricoh says clients of its Unified Communication System would be affected if a third-party intentionally attacks them, though it says the risk is extremely low. The center servers have been confirmed not to be affected. In order to avoid any possible risk, Ricoh is releasing updated firmware.For details and to obtain firmware that resolves this issue, visit Maintenance Information.
  • MFPs – Unaffected.
  • Printers – Unaffected.
  • Fax – Unaffected.
  • Production Printing – Unaffected.
  • Digital Duplicators – Unaffected.
  • Projectors – Unaffected.
  • Interactive Whiteboard – Unaffected,
  • Software – Unaffected.
  • Utilities – Unaffected.
  • Cloud Services – Unaffected.
  • Device Management (@Remote) – Unaffected.
  • Ricoh Group Website – Unaffected.

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