MPS Monitor Now Monitoring Over One Million Printers and MFPs

MPS Monitor, which markets its MPS Monitor managed print services (MPS) for remote monitoring and management of printers and MFPs, reports that over one million printers and MFPs are now being monitored by the solution.

MPS Monitor 2.0 is currently used by approximately 2,000 dealers and Managed Services Providers located in about 60 countries. While the Software-as-a-Service (SaaS) platform is entirely cloud-based, the data collection relies on an infrastructure of about 210,000 DCAs (data collection agents) installed on approximately 150,000 customers’ multi-brand print devices. These devices are said to generate more than 30 billion pages and use about 2.5 million consumable cartridges every year.

According to the company, by enabling the remote monitoring and management of printers and MFPs, not only does MPS Monitor help dealers and MPS resellers improve service levels and reduce costs, it also helps to optimize dealer operations and improve overall service margins. MPS Monitor’s unique data-collection technologies, such as Clustered, Embedded and Cloud DCAs, are said to provide it with the scalability and flexibility to quickly accommodate the changes imposed upon businesses globally by the pandemic, such as the move to the hybrid working model, which has changed how and where employees print, how print is managed and how it’s accounted for.

MPS Monitor also recently announced that it reported 40-percent year-over-year revenue growth in 2020. The firm says that despite the challenges of the global pandemic, the combination of a print solution specifically engineered as a cloud-native platform along with partnerships with technology leaders – including HP Inc., Microsoft, Okta and Asolvi – has seen the company meet the rapidly evolving print needs of dealers and MPS providers worldwide, with significant growth in the UK, DACH (Germany, Austria, Switzerland), France, Italy, Spain, Portugal, the Nordic countries, the United States, and Canada.

In March 2021, IDC’s Vendor Analysis report stated that: “MPS Monitor is a strategic player in the market…” and that it provides “… added value to customers and channel partners alike with a robust solution that offers capabilities beyond traditional device management platforms.” The report added that: “With its cloud-based architecture, vendor-agnostic approach, security focus, and direct integration with HP Inc.’s Smart Device Services (SDS) and Microsoft Universal Print (UP), MPS Monitor is uniquely positioned to help meet the evolving needs of the hybrid workforce.”

Meanwhile, market-research firm Quocirca recently published its Cloud Print Services, 2021 report, with the report noting: “MPS Monitor 2.0 is positioned at the center of a deeply connected ecosystem, allowing seamless integration with other  cloud and on-premises platforms to increase the value of managed print services engagements, both  for customers and for providers,” and that “a multi-platform DCA and unique DCA clustering technology ensures continuity of data collection on all customers. For selected brands, the DCA can  be installed directly on devices before shipment, or via the cloud thanks to integrations such as the HP SDS Cloud DCA.”

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