Kyocera Partners with DataBank for Providing Business-Processing, Enterprise Content Management Services


KYOCERA Document Solutions America reports today that it’s formed a partnership with DataBank, a North American business-solutions provider that provides solutions for document scanning, data-capture, as well as enterprise content management (ECM) software, business-process outsourcing, staff augmentation, and workflow design and implementation. These solutions may be customized, deployed by the customer, or managed by DataBank.

DataBank, which has been in business for over 15 years, is the single largest North American reseller of Hyland OnBase, an enterprise content management solution platform. With Kyocera’s integration to OnBase through its custom-developed HyPAS business application, Kyocera says the partnership “will deliver one of the most comprehensive end-to-end business process improvement (BPI) solutions available on the market today from any hardware manufacturer or ECM provider.” It says the partnership also supports Kyocera’s ability to be a true Total Document Solutions (TDS) provider by encompassing data on a much broader scale, “beyond the document.”

The partnership will also offer business process outsourcing (BPO) services in 10 centers across the United States. Kyocera says companies can save time and lower costs by outsourcing database services, including data-entry and validation, as well as many other routine business processes. Collectively, the 10 centers can handle over 1 billion documents a year. The DataBank/KYOCERA Document Solutions America partnership is available to businesses and organizations throughout North America. Services are offered through DataBank’s nationwide team of BPI specialists, through Kyocera’s Direct Sales Organization, and through Kyocera’s Enterprise, Strategic, and National Accounts Division.

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