Hyland Launches Enhancements to Enterprise Content Management Offerings

Hyland Software, a provider of enterprise content management (ECM) services, today launched several new enhancements and solutions.

The firm says the new offerings provide organizations with the most modern platform to to drive digital transformation and increase data security.

Enhancements across the Hyland platform include:

Perceptive Content Foundation Enhancement Pack (EP) 3 is said to provide more opportunities to extend the reach of Perceptive Content within organizations with updates to the Perceptive Content platform and to Perceptive Experience Content Apps. New features include additional capture capabilities and streamlined indexing to capture content from any application and view, manage, and process content quicker.

At the platform level, EP3 focuses on authentication and security improvements that provide additional support for SSO and multi-factor authentication within the desktop client.

Content Composer Foundation EP 3 provides an improved user experience, security enhancements, and increased compatibility with Microsoft productivity apps. The release focused on the web client user interface, making several enhancements to the user experience that include  updated icons and screens, improved “copy document” functionality, support for the Dutch language, and a new dark theme.

For security, this latest release features enhancements to digital certificates and an embedded encryption key. Finally, improved compatibility with Microsoft 2019 supports organizations’ modernization investments.

In the Brainware Foundation EP2 release, organizations will benefit from expanded handwriting-recognition capabilities for non-English languages. Organizations can now take advantage of Microsoft’s cloud OCR (optical character recognition) engine to extract handwritten text in Dutch, French, German, Italian, Portuguese, and Spanish.

The latest release also enables 2D-barcode recognition for a more efficient and customizable means for capturing data, and is compatible with Oracle Database 19c.

Brainware for Invoices received several enhancements, including the addition of the Automated Learning Engine (ALE) to improve extraction of 35 standard invoice header fields, SAP integration enhancements, and support for Oracle Database 19c and 2D barcode recognition found in Brainware Foundation EP2.

In the newly developed Priority Work Management solution, Hyland says OnBase customers in the financial services and insurance industries have the ability to deliver the right work to the right employee, in the proper order and priority. The firm says that using this new streamlined process-management tool users can improve SLA’s, reduce costs and deliver a better customer experiences.

Hyland says the newly launched Alfresco Content Services 7.0 provides organizations with the most modern, cloud-native content services platform, optimized for content model flexibility, and performance at scale. The latest enhancements in Alfresco Content Services 7.0 include higher scalability, strengthened compliance, improved search performance, and easier upgrade paths to help organizations transform business processes and better support remote workforces.

John Phelan, EVP and chief commercial officer at Hyland, commented: “This latest release supports our customers’ transformation initiatives by launching enhancements to provide an intuitive, optimized user and developer experience, reduce the number of disconnected applications, extend intelligent automation capabilities, and increase security and compliance with more control over information access and sharing.”

For more information about the newest enhancement to the Hyland Platform, visit Hyland.com/Platform.

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