Ricoh Delays Opening of Some Factories in China in Wake of Coronavirus

Ricoh Company of Japan today issued a statement concerning the deadly Coronavirus that originated in Wuhan, China.

Ricoh Company Policy

“We are taking immediate measures based on Ricoh’s business continuity approach to risks of this nature, including:

  1. Protecting the well-being of our employees and their families as a primary focus.
  2. Considering the potential for the impact on society by making responsible decisions to support the prevention and / or containment of the situation.
  3. Making every effort to continuously provide the services and products required by our customers.
  4. Making every effort to maintain business in the affected areas.

“Ricoh determines the alert level of a situation on a region-by-region basis. This is done by adhering to Ricoh’s criteria for alert levels, based on announcements made by the World Health Organization (WHO) and the Ministry of Health, Labor and Welfare of Japan, and on the status of any infection within the Ricoh ecosystem. In addition, a Ricoh Group Emergency Management Team or a Ricoh Group Crisis Management Committee is established depending on the alert level. All Group companies are instructed to respond based on the action plan that has been established for the well-being of group employees and their families, the continuous procurement of products and services, and business continuity.

“On January 28, 2019, a Ricoh Group Emergency Management Team was established for coronavirus. This team will actively monitor the evolving situation and make decisions accordingly based on the policies outlined above.

Ricoh Facilities in China

“The Ricoh Group has 16 subsidiaries in China ranging from those focused on R & D to design, production, sales, and service. Ricoh has no offices in Wuhan, Hubei Province, but several support staff are available to provide maintenance services to customers using our products and services. The main production bases are located in Shenzhen and Shanghai. There are sales companies headquartered in Shanghai and R & D-related companies are located in Beijing. Following the notice of the Chinese and local governments, the Lunar New Year holidays will be extended to February 9 and will be operational from February 10.

Ricoh Group Employees

“We are calling for caution regarding infection prevention and are postponing business trips in all areas of China for the foreseeable future. In order to maintain the health of Group employees in China and to prevent the spread of infection as much as possible, the Ricoh Group Emergency Management Team are supporting the supply of materials that are currently difficult to procure in China.

“As we continue to monitor the situation, if anything should change, we will provide an updated statement.

More Resources

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