HP Announces New Cloud-Based Services for Retail, Hospitality

Just ahead of the National Retail Federation (NRF) 2020: Retail’s Big Show tradeshow, HP Inc. today announced new cloud-based services for retailers and hospitality operators. The new services include HP Engage Console and HP Engage Catalog, which are designed to deliver easy-to-use retail solutions to help increase productivity, reduce manual IT work, and facilitate fast time-to-market.

HP notes that as the number of connected devices continues to grow in every kind of enterprise, managing and monitoring multi-operating system endpoints with unified endpoint management (UEM) tools is becoming critical. By 2024, according to market-research firm Gartner, 70 percent of enterprises are expected to adopt UEM tools used to streamline their devices, and the retail sector will be no exception to this evolution.

Aaron Weiss, vice president and general manager for HP Retail Solutions, commented: “With HP Engage Console and HP Engage Catalog, HP is bridging this gap and providing modern solutions for customers and partners to manage their fleet of devices securely and remotely.”

HP Engage Console for Manage Fleets of Devices Securely and Remotely

Designed for retailers, hospitality operators, independent software vendors (ISVs) and resellers alike, HP Engage Console provides application distribution and management for retail point-of-sale devices and apps. The cloud solution helps:

  • Increase productivity: Troubleshoot and solve device issues remotely without sending IT staff onsite, while increasing uptime and saving costs.
  • Reduce manual IT work. Provision devices in bulk and improve IT productivity by automating data-driven compliance checks and security alerts.
  • Facilitate fast time-to-market. Get end-users set up and running with an easy-to-use solution with industry-leading support to start managing devices quickly.

HP says Engage Console is not only critical for enterprise retailers to manage their fleet of devices, but also helpful for small and mid-size retailers and hospitality operators that don’t have onsite IT managers and require all business-critical applications to be fully functional with highest uptime.

HP Engage Catalog: Easily Discover Retail Applications and Services

As retailers are looking to procure business-ready solutions that are complete with software applications of their choice, ISVs are also looking for easy discoverability of their applications and services. HP Engage Catalog aims to solve both problems by making it:

  • Easy to discover for retailers. Discover, install, and update applications on the retail point-of-sale device.
  • Easy to upload for ISV partners. Upload applications and updates directly onto HP’s server for retailers to find.

Lastly, recognizing the role of existing market solutions, the latest HP point-of-sale hardware is now certified with leading mobility management providers including SOTI and VMware. ISV partners also have the option of procuring these services with HP hardware.

HP Engage Console and HP Engage Catalog are expected to be available in February.

For more information about HP Retail Solutions, visit www.hp.com/go/retail or see the new retail systems in-person at NRF 2020 in HP’s booth #4255.

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