Ricoh Transferring Accounts to Gordon Flesch Company

According to Print4PayHotel, Ricoh Americas will be transferring its accounts to the Gordon Flesch Company Inc. (GFC), a Ricoh Family Group Dealer, effective December 2, 2019.

Print4PayHotel published a letter written by Ricoh President and CEO Joji Tokunaga to customers announcing the change.

The letter notes that GFC – which also states that it’s the number-one Canon dealer in the United States – is one of the largest family-owned providers of office technology solutions in the nation. It employs more than 600 people throughout 26 offices in the Midwest, with corporate office in Madison, Wisconsin.

Ricoh says it selected GFC based on its “proven record of stellar customer service. This highly respected dealer, with locations in your region, will be more nimble and able to provide increasingly responsive support in today’s rapidly changing business environment — ultimately, helping as you are working to meet your business needs.”

As of December 2, 2019, customers are advised to contact the Gordon Flesch Company for sales and service at 800-666-7051.

Prior to December 2, 2019, customers are advised to continue to use their existing contact information for Ricoh sales and service support.

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