Kyocera Stresses Dealer Commitment, Solutions, at Dealer Show

Kyocera Document Solutions America today opened its annual dealer conference, “Innovate 2019,” in  Las Vegas, with more than 1,000 attendees from the United States, Canada, Mexico, Brazil, Chile, Latin America, and Japan.

At the conference, company executives reported strong overall sales performance for both Kyocera Group and Kyocera Document Solutions, Kyocera’s largest division.

Norihiko Ina, president of Kyocera Document Solutions Inc., shared the company’s strategy: “We are transforming today into the organization we need to be tomorrow, to better support our independent dealers and our mutual customers.” Ina also spoke about Kyocera’s investment into R&D, and its implementation of A.I. and IoT technologies in manufacturing facilities globally.

“In order to meet evolving customer expectations, we are re-thinking our operating model,” commented Oscar Sanchez, who was appointed president and CEO of Kyocera Document Solutions America in July 2018, adding, “We are accelerating the digitalization of our business processes.”

Sanchez stressed that Kyocera is seeking to better respond to customer demands, and also stressed Kyocera’s commitment to its dealers.

“We are taking a more critical look at the ways in which we can help our dealers empower their customers, and we are going to grow and evolve together. We will continue to be the industry’s most dealer-centric brand.”

The theme of this year’s dealer conference is “Put knowledge to work in order to drive change.” “We are transforming who we are and what we do through the introduction of a new global brand identity (see here),” commented Danielle Wolowitz, vice president of corporate marketing for Kyocera Document Solutions America.

The connection between humanity and technology is said to be the most important component of Kyocera’s re-branding. The re-branding will last several months, and will touch on all aspects of Kyocera’s business, both internally and externally, both locally and globally.

New Hardware: 27 New Models

Kyocera announced it will be introducing 26 new office copier/MFPs models globally, some of which are being showcased at the Innovate 2019 conference.

The firm is also introducing the TASKalfa Pro 15000c, which it first previewed at the Innovate 2018 conference. Slated for launch this fiscal year, this 146-ppm color inkjet will mark Kyocera’s entry into the inkjet production-printer market. The TASKalfa Pro 15000c is currently in plans for testing at several print facilities across the United States. See Kyocera Enters High-Speed Inkjet Production-Printer Market with New TASKalfa Pro 15000c for more information.

Diversifying the Portfolio with Software and Services

As traditional print demand continues to decline, Kyocera says its software and services are becoming increasingly critical to its long-term strategy for growth, for the company itself and its dealer-partners.

The firm will be introducing a mid-market cloud-based enterprise content management (ECM) platform, powered by partner Hyland, that will be available to Kyocera dealers across the Americas in the coming months.

This configurable offering will use the newly enhanced DMConnect V3 – also introduced at Innovate 2019 – as the capture agent, further strengthening the connection between Hyland and Kyocera. DMConnect V3, developed in-house at Kyocera, removes previous hardware dependency and allows data capture from multiple sources, including from mobile devices and hot folders.

Kyocera plans to introduce DMConnect V3 this summer.


Kyocera says its Net Manager cost-control and security solution has been one of its core apps over the last few years. However, At its dealer conference, Kyocera announced that it’s further enhancing its position in this market with the introduction of MyQ through a formalized reseller agreement that spans the Americas. With the addition of MyQ, the firm says it can now provide dealers with options for both Kyocera-only and mixed-fleet copier/printer environments.

MyQ provides print and scan management, mobile print, and more, and supports hardware from Kyocera, Canon, Brother, Lexmark, HP Inc., Sharp, Toshiba, OKI, and Xerox. Visit the firm here for more information.

For more information about Kyocera Document Solutions current, and future portfolio visit the firm here.

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