India’s Printer/MFP Market Records Record Shipments; Epson Inkjet Overtakes HP

The printer and copier/MFP market in India had a record high quarter crossing 1.1 million unit shipments in a single quarter, according to new research from market-research firm International Data Corporation (IDC). The market grew by 24.2 percent year-over-year (YoY) and 57.2 percent quarter-on-quarter (QoQ) growth, as per the latest IDC Asia Pacific Quarterly Hardcopy Peripherals Tracker, 2017Q3.

Inkjet shipments crossed 500,000 units for the first time ever in India with overall shipments touching roughly 579,371 units, a stellar growth of 25.5 percent YoY while laser printers market including copiers also had its best quarter since 2014 registering total shipments of 486,947 units with 24.8 percent YoY growth.

“Q3 2017 was anticipated to be better versus Q2 2017 because of the Diwali festive season. Despite a higher tax slab of 28 percent on multi-function printers, accounting governance created by the government of India, which requires businesses to maintain copies of electronic invoices to claim GST refund, largely contributed to the market growth. Several rounds of online festivals and sales by eTailers in the month of August and September also played a part in the robust growth in the consumer demand in printer category,” commented Abhishek Mukherjee, senior market analyst, IPDS, at IDC India.
Overall HCP* Market

Overall HCP* Market

Top-Three Company Highlights

HP Inc. remained the overall market leader with a share of 41.9 percent with a 19.9 percent YoY growth and 39.8 percent QoQ growth. However, HP lost its top position in Inkjet market to Epson owing to the latter’s strong ink-tank inkjet portfolio and ended 2017Q3 with a unit share of 37.6 percent. HP Inc. continues to be the market leader in the laser-based printer/MFP  market with 54.7 percent market share.

As per the IDC India Monthly City-Level Printer Tracker, laser HCP (Printer-based), demand from India’s East Zone outpaced demand from West and South Zone, with HP comfortably leading the way. West Bengal was only second to Maharashtra in terms of demand for laser printers/MFPs overtaking the likes of Delhi, Rajasthan, Uttar Pradesh, Tamil Nadu, etc.

Epson regained the first position in inkjet with a unit share of 43.6 percent and unit shipments totalling to 252,784 units. As expected, Epson rebounded from a slightly weaker second quarter to deliver a massive 126.6 percent QoQ growth in the third quarter in the inkjet market. Epson successfully capitalised on the demand in the SME and retail space with a strong media push through new television advertisements.

Epson saw deep penetration in smaller cities such as Agra, Patna, where demand for ink-tank inkjet printers outpaced that of some big cities such as Bangalore. Chennai also helped them propel to first spot in Inkjet market.

Canon, too had a strong quarter with Inkjet leading the way clocking a QoQ growth of 62.4 percent on the back of a strong push of ink-tank inkjet models in the retail sector that featured extra bottles of black ink. Canon ink-tank models registered a YoY growth of 35.9 percent. It also retained its number-one position in the copier market with 26.2 percent market share on the back of strong sales through its direct channel to large enterprises. IDC says that copier-based MFPs are in the verge of a paradigm shift, with enterprises preferring to work directly with print vendors instead of the indirect channel.

IDC India Forecast

“(The) market is expected to stabilize in fourth-quarter 2017, after a strong third-quarter 2017, with (a) demand surge due to GST. The drop in GST slab for MFPs and cartridges from 28 percent to 18 percent effective 15th November, may not have impact on overall volumes, but can result in end users preferring multi-function printers over single-function printers. On the commercial side as well, good demand is expected from SMBs, large corporate and enterprises; however this will be offset by declining government business, due to changes in the government procurement system, such that there’s a shift from direct government purchases to third party contractors,” says Nishant Bansal, research manager, IPDS, at IDC India.

For more information on the IDC India HCP market, please contact Nishant Bansal, research manager at; Abhishek Mukherjee, senior research analyst at; and Bani Johri, market analyst at

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