Konica Minolta Extends its Managed IT Services Portfolio with Managed Voice


On October 26th, Konica Minolta Business Solutions U.S.A. introduced its Managed Voice service offering as part of its All Covered IT Services portfolio. The introduction comes on the heels of the company’s acquisition of Indiana-based TLS.NET last July (see story here), a managed IT services company that specializes in voice, cloud, and IT solutions.

The new Managed Voice service provides one platform, one bill, and one point of contact for telecommunication. It’s also said to provide greater flexibility, lower maintenance and increased features over traditional phone lines at a reduced cost.

The All Covered Managed Voice portfolio includes SIP Trunking and Hosted Private Branch Exchange (PBX) services to account for various telecommunication needs. SIP Trunking is said to be a cost-effective alternative for customers looking to keep their current phone system. Hosted PBX, on the other hand, helps businesses move their voice technology to the cloud for greater scalability and flexibility via customized, advanced features that require minimal maintenance. Following are more details:

SIP Trunking

Using the customer’s existing internet connection, SIP Trunking provides a blend of voice and data traffic onto a single IP circuit. It’s said to provide dynamic bandwidth allocation while supporting FXS, PRI, and T1 connections. The benefits are said to be one bill and one point of contact for local and long distance .

Hosted PBX

A hosted PBX cloud-based solution delivers managed voice services with advanced features. Hosted PBX is said to be one of the fastest growing services for small and mid-size businesses using VoIP. It offers one platform, one bill, and one point of contact.

The new solution is compatible with a wide range of phone services and can be tailored for distinct customer needs around the globe.

For more information on Managed Voice, visit Konica Minolta here.

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