Ricoh’s New Intelligent Delivery Services Designed to Streamline Mail Sorting and Distribution

Yesterday, Ricoh USA launched its latest solution for mail distribution, RICOH Intelligent Delivery Services, a new suite of services that’s said to revolutionize the way mail is handled and delivered. This is achieved by Ricoh solutions digitizing incoming mail, enabling recipients to leverage electronic communications to determine how they receive the mail they want, and/or reject unwanted mail.

The patent-pending RICOH Intelligent Delivery Services is also said to enable businesses, such as large enterprises and healthcare organizations, to reduce costs from delivering undesired mail, measure the impact of return mail, and boost speed and efficiency by funneling relevant mail pieces to employees in their preferred format.

According to Ricoh, the process of inbound mail delivery and return mail has seen little change in the past century. Yet, despite this lack of change, mail costs have spiked by 40 percent. The firm says that most processes in place today “leave significant room for inefficiencies and inaccuracies.” These existing processes are said to provide few means for mail retrieval by mobile and remote workers.

With RICOH Intelligent Delivery Services, businesses are said to be able to leverage Ricoh’s strength around information mobility, the ability to capture, transform and manage information, to find new routes to cost savings and overall operational efficiency. This is done through the digitization of traditional mail, such as transactional and correspondence pieces.

The firm says that RICOH Intelligent Delivery Services is continuously learning, enabling it to act on frequent behaviors, such as a user always disposing of postcards from a certain sender, or a legal department’s preference to always physically receive large mail pieces. Analytics can also be designed to further enable smarter business decisions with real insights around how mail moves through an organization.

RICOH Intelligent Delivery Services is said to enable the centralization of incoming communications. When new mail arrives, recipients are notified via email. Using the RICOH Intelligent Delivery Services portal, they choose their desired delivery options. These decisions can be made from any device that can access the Internet, enabling mobile and remote workers, along with those in hospitality to get mail they may have otherwise missed. This aspect also benefits workers who often work from multiple office sites within disparate, and even international, organizations.

For more information on RICOH Intelligent Delivery Services, visit Ricoh here.

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