A Closer Look at HP’s New LaserJet and PageWide MFPs Said to Feature Better Reliability, Monitoring, Security, and More


HP Inc. LaserJet and PageWide MFPs introduced on September 12th.

Yesterday, HP Inc. introduced 16 next-generation A3 LaserJet and PageWide A3  copiers/MFPs that it says provide better reliability, less service, better security, and lower cost-per-page.

The new PageWide MFPs, which use HP’s page-wide color inkjet-printing technology, consist of three PageWide MFPs and 13 LaserJet MFPs, which use Samsung-sourced print engines. HP says that the MFPs will be available in 54 different SKUs with various document-finishing options available.

The new A3 (print and scan on up to 11″ x 17″ media) MFPs are part of HP’s campaign to be a major player in the copier/MFP market. HP Inc. CEO Dion Weisler explained the strategy in an interview with Fortune: “What we’re doing is disrupting an outdated, old $55 billion copier market with superior multi-function printing, and that’s the core takeaway. We have low market share here, we’ve acquired more than 6,500 patents, 1,300 of the best engineers in Korea, along with other folks around the world. Our ability now to enter into this space and disrupt it is just fantastic.”


The new HP PageWide and LaserJet MFPs are compatible with HP’s security services and JetAdvantage solutions. Enterprise-version PageWide and LaserJet MFPs feature HP security such as Run-time Intrusion Detection, Sure Start, and white-listing – all designed to eliminate interception of print jobs and data. PageWide Pro MFPs include secure-boot and firmware-integrity checking. All of the new HP PageWide and LaserJet devices can be used with HP’s security services and JetAdvantage portfolio.

HP is also rolling out its Smart Device Services (SDS), a set of cloud-based tools and device-based sensing capabilities designed to help reseller-channel partners cut down on maintenance costs, such as dispatching a technician to look at a printer. The new services are integrated with third-party device monitoring and service management tools already commonly used. SDS is compatible on HP printers and MFPs with FutureSmart introduced in 2012 and later.

Device Monitoring

For device monitoring, HP introduced Smart Device Services, a set of cloud-based tools and device-based sensing capabilities that it says “dramatically enhance the service experience.” The solution monitors and diagnoses various service needs to minimize downtime. For instance, the service can anticipate parts-servicing before the part fails, as well as prevent premature ink and toner replacement.

Smart Device Services is also compatible with existing HP printers and MFPs that incorporate HP’s FutureSmart platform. It’ll be available to qualified channel partners at no cost for all contractual devices using HP Original supplies.

PageWide MFPs


New HP A3 PageWide MFP.

HP says that it’s engineered all of the MFPs to be less complex, providing better reliability and less service.

In particular, its says its new PageWide Enterprise and Pro platforms incorporate the simple architecture of HP PageWide inkjet-printing technology that incorporates a stationary page-wide inkjet print head. HP says that only three components may need replacing, so that there are fewer parts that can malfunction, and have to be replaced, lowering service costs.

The single-function PageWide printers and MFPs have print speeds ranging from 40 to 60 ppm (up to 80 ppm in General Office mode). The HP PageWide Pro devices will be available beginning in the spring of 2017, while the HP PageWide Enterprise devices will be available in the fall of 2017.


LaserJet MFPs

The new HP LaserJet MFPs are rated from 22 to 60 ppm. HP says they have long-life components and will feature fast repair times. They’ll be available beginning in the spring of 2017 through HP resellers.

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