This Week in Imaging: More on HP’s SureSupply Auto Toner Delivery; New Epson Solvent Ink Printers, Other News


Photo credit: Kathy Wirth

A rose is a rose by any name, but Lexmark’s new logo announced this week is certainly eye-catching. What’s more eye-catching is how far the company has come – from the little printer company spun-off of IBM in 1991 – to a company operating in 170 countries and with more than 13,000 employees worldwide. Lexmark has transformed from a desktop-printer company, to a leader in managed print services and business-process automation, the latter primarily through its Perceptive Software division.

Reflecting Lexmark’s evolution, Perceptive Software will now also be better integrated with Lexmark, dropping its Perceptive name, so that it’ll now be called the Lexmark Enterprise Software, a division of Lexmark. However, key Perceptive products, such as Perceptive Content, Perceptive Intelligent Capture, and Perceptive Search, will keep the Perceptive brand name.

Last week we reported that Hewlett-Packard is extending its SureSupply Auto Delivery automatic toner-cartridge replacement service for third-party printer and MFP brands. According to an HP representative, specific printer-model coverage will depend on the reseller’s access to the appropriate toner cartridge. Under SureSupply Auto Delivery, resellers will only replace HP toner cartridges with HP OEM toner cartridges, but not so with third-party alternatives–it will be the reseller’s decision whether to use non-OEM third-party toner cartridges for non-HP printers and MFPs. HP says it’ll recommend resellers use OEM toner cartridges when available, and requests that the reseller get customer get customer pre-approval when substituting remanufactured alternatives for the non-HP printers. HP says it’s extending SureSupply Auto Delivery to popular brands such as Brother International, Canon, Epson, Kyocera, Lexmark International, OKI, Ricoh, Samsung, and Xerox.

We were initially scratching our heads over the news that Infotrends reports that Canon is the worldwide leader in continuous-feed production inkjet systems. That was until we remembered that Canon acquired Océ, which single-handedly vaulted them into this enviable position.

Office-Product News

  • Lexmark Launches New Tagline, ‘Open the Possibilities,’ and Logo – Read more here.
  • Kyocera Previews New A4 MFPs with A3 Feature Set, New HyPAS Apps at Annual Dealer Conference – Read more here.
  • EFI M500 Self-Serve Print-for-Pay Station Now Available for Konica Minolta bizhubs – Read more here.
  • Epson’s New Expression Home XP-420 ‘Small-in-One’ Inkjet Provides Wireless, Cloud, and Mobile Connectivity – Read more here.
  • Sharp Says it Currently Has No Plans to Spin-Off LCD Business – Read more here.


  • Konica Minolta’s All Covered Acquires Boston-Based EveryNetwork – Read more here.
  • Konica Minolta Says Monotech Acquisition Will Quadruple its Production-Print Sales Branches in India – Read more here.

Production- and Commercial-Printing News

  • InfoTrends: Canon Is U.S. and Worldwide Continuous-Feed Inkjet Printer Market Share Leader – Read more here.
  • Ricoh Signs Up with Mimaki USA to Distribute Mimaki’s Flatbed Printers – Read more here.
  • New Epson S30675, S50675, S70675 Solvent Ink Wide-Format Printers for Signage, Graphics, Fine-Art Apps – Read more here.

The Third Dimension

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