Ricoh Partners with LRS Solutions to Provide Managed, Secure Printing for Healthcare


December 2, 2014 – Ricoh Americas reports that it’s partnered with Levi, Ray & Shoup (LRS) to offer the company’s VPSX software as part of Ricoh’s enterprise output-management solutions for healthcare.

The VPSX solution is designed to help hospitals and other organizations ensure that critical data gets to recipients fast. It’s also intended to help healthcare organizations simplify their IT, eliminate print-queue traffic jams, integrate information-generating applications, administer security, and strengthen compliance with industry regulations such as HIPAA.

VPSX software provides connectivity from multiple hospital system platforms to a wide range of Ricoh output devices. These Ricoh printers and MFPs typically print documents such as patient ID wristbands; barcode stickers for lab samples; financial and lab reports; HCFA, CMS and NHS forms; patient-dietary orders; treatment notes; patient charts; insurance submissions and more.

“Healthcare organizations spend millions of dollars on medical applications to produce critical data to make more informed and effective decisions,” commented Patrick Braun, vice president of Healthcare for Ricoh Americas. “But if that information doesn’t make it to the appropriate decision-maker in a timely manner, patients could be at risk. VPSX automates this work, formatting, tracking, monitoring, and managing output to help ensure the right people get this information at the right time in the correct format. As such, it’s another important element of delivering information mobility to our clients.”

According to Ricoh, LRS customers report significant returns on their investment. In an August 2013 report, IDC reported having interviewed 13 companies about their use of LRS solutions to manage their printers. In total, the companies:

  • Reduced IT labor costs by $28,273 per 100 managed printers annually by improving IT staff productivity.
  • Enhanced user productivity by $4,398 per 100 managed printers annually by reducing print-services downtime and help-desk issues.
  • Lowered annual business capital and operational print services costs by $20,799 per 100 printers.
  • Generated a three-year return on investment (ROI) of 384 percent and a payback period of less than five months.

VPSX software is designed to significantly reduce the number of hardware devices, print queues, print drivers, and servers in an organization. It replaces these points of potential failure with central management of print output and automatic failover capabilities. The VPSX solution supports mid-size and large acute and clinical environments, leveraging documented interfaces with electronic medical record providers such as Cerner, Epic, McKesson, and GE. Print jobs can also be submitted via mobile devices.

VPSX software also provides expanded visibility into the healthcare output environment, enabling organizations to track not only who prints sensitive information, but also who views it. For instance, an organization can use the VPSX solution to establish secure pull printing, which requires users to swipe an ID badge at the printer in order for the document to be actually printed.

Ricoh also says the LRS software offering enables organizations to stay productive even when a computing infrastructure is in distress. For example, VPSX software includes a “satellite” capability that pushes latest versions of critical documents, reports, and forms to workstations. This ability helps ensure clinicians and others have 24/7 access to critical information for patient care.

For more information on LRS’ VPSX software, visit LRS here.

More Resources:

New Ricoh MFP Series with Optional Smart Operation Panel for Tablet and Smartphone Users

Ricoh Adds Kofax Solutions for Advanced Integration of Data and Images into Business Processes

New Enhanced Secure Pull-Printing Solution for Ricoh MFPs

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