Xerox Purchases Part of Intrepid Learning Solutions to Enhance its Own Learning-Solutions Portfolio

new xerox

November 25, 2014 – Last week, Xerox reported that it expanded its learning-solutions portfolio with the acquisition of Intrepid Learning Solutions’ learning services for an undisclosed sum.

Xerox ’s acquisition of the Seattle-based firm’s capabilities includes:

  • Consulting services focused on researching and developing company-wide learning strategies, measuring the effectiveness of the programs, and bench-marking against industry standards.
  • Course-curriculum design and development tailored to a clients’ specific business needs, ranging from IT training, to leadership development, and products and service-related education.
  • Instructors, trainers, and facilitators to provide classroom instruction.
  • Administration and logistics for learning programs to ensure employees receive instruction in a timely and effective manner.

Xerox’s Learning Services unit has focused on implementing systems that manage a company’s internal talent management and employee-learning programs, including live classroom sessions and e-learning.

“The speed of change in today’s business world means that in order to stay relevant, companies and their employees must be at the top of their game,” commented Mark Hill, group executive of Xerox human-resource services. “The addition of Intrepid’s expertise to our learning organization significantly expands our ability to deliver impactful, engaging and comprehensive learning solutions accessible to our customers at the point and time of greatest need.”

Xerox’s acquisition doesn’t include Intrepid’s cloud-based learning-technology business, which Intrepid Learning will continue to market under the Intrepid Learning brand after the Xerox purchase is completed. Xerox says it and Intrepid Learning will launch a partnership alliance to present clients with unified learning options using Intrepid’s technology and Xerox’s e-learning, consulting, administration, and classroom-training programs.

“Together, we will be able to offer our clients significant value through Xerox’s globally scalable learning services which naturally augment our award-winning cloud-based training technology,” says Sam Herring, Intrepid Learning’s CEO, who co-founded the company in 1999 and will continue to lead the new Intrepid organization after the purchase is completed.

The global outsourced learning services market is estimated to be $129 billion, with the largest consumers of learning services consisting of government, manufacturing, high-tech, financial services, and telecom, segments where Xerox says it has a deep client base and industry expertise.

The company and its 260 employees will continue operating from its Seattle and Mukilteo, Washington locations.

More Resources:

Xerox CEO Burns: ‘Services Business is Our Engine for Revenue Growth’

Xerox: Services to Make up 66 Percent of Revenue by 2017

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