New Xerox PrintAssist Enables IT Service Providers to Manage Print Environments
Xerox today introduced a new solution for IT service providers called PrintAssist Services, a cloud-based plug-in that integrates Xerox’s printer discovery and monitoring capabilities and LabTech Software’s remote monitoring and management (RMM) platform to provide – via a dashboard – information needed to manage and monitor a customer’s print fleet.
The tool proactively identifies potential issues such as paper jams or low consumable levels for networked printers and MFPs regardless of the manufacturer. PrintAssist Services is designed to help IT service providers relieve their customers from monitoring and managing their printer and MFP fleets.
“The market is ripe for solutions providers to enhance their service offerings – and that can be done by managing print,” commented Douraid Zaghouani, president, Channel Partner Operations, Xerox Technology. “Xerox PrintAssist Services is another example of how we help partners expand their profitable revenue by connecting our technology and services so they can simplify their customers’ everyday business processes.”
For more on Xerox’s managed print services, visit the company here.