Ten U.K. Resellers are First to Receive Canon Managed Print Services Accreditation
On November 27th, Canon U.K. announced its first European partners to receive its European Managed Print Services (MPS) accreditation. The new MPS partners consist of: Systems Technology, Vision, Azzurri Communications, Bryan S Ryan, Condor Office Solutions, DMC Business Machines, Apogee Corporation, Alternative, M2, and IT@Spectrum.
Canon says these resellers, all from the United Kingdom and Ireland, have demonstrated their commitment and ability to reduce customers’ printing costs, improve productivity, enhance document security and increase sustainability through the delivery of MPS.
Canon says the accreditation illustrates its commitment to its partners via its partner program. The resellers all were subjected to an audit process before receiving MPS accreditation. The audit process consisted of evaluating the resellers on three key criteria:
- Service delivery and people – Demonstrating partners’ ability to meet customer requirements and follow recognized service-delivery standards and methods.
Infrastructure and technology – To recognize that partners can clearly describe and document the services that they deliver to customers and the processes that they follow, as well as having a suite of tools in place to properly manage print on behalf of their customers.
- Business model and customer experience – To ensure that the right business metrics and objectives are in place within the business to ensure on-going investment and development to meet customer requirements, and that there is a way to validate customer’s experience of the managed services delivered by the partner.
For more information on Canon’s partner program, visit Canon U.K. here.
Systems Technology Ltd, Zana Gradus, Director, said “Having a leading manufacturer recognise our professionalism and best practice is a true endorsement of the service that we offer. Our business is built on a service-driven approach and the MPS Accreditation from Canon demonstrates to our customers our dedication and commitment to provide them not only with exceptional hardware, but to make the most of that hardware by integrating it with software and services.”
Vision PLC, Mark Smyth, Operations Director: “A means of assessing and controlling print output and document processes is becoming increasingly important to our clients who are looking to continuously improve and streamline business workflows. We are delighted to achieve this important status and accreditation and it further backs up our commitment, capability and credentials in providing effective Managed Printing Services in this competitive and growth market. Our sales professionals heavily promote both our long and very loyal partnership with Canon UK and our reseller status. We truly believe this accreditation adds tremendous strength and value to our Managed Print Services proposition.”
Azzurri Communications, Kevin Craft, Document Solutions Director, “Our blue chip client base expects all of Azzurri’s broad service propositions to be first class – so becoming an accredited Canon partner provides that reassurance in this key area. Providing MPS to more of our customers is one of Azzurri’s biggest opportunities: we believe this accreditation will greatly support us in achieving our goal of wider customer take up.”
Bryan S Ryan, Gerry Cheung, Director, Managed Print Services: “Bryan S Ryan is very proud to be part of Canon’s accreditation process and to receive this unique recognition for the quality of our services and solutions. Investment in our staff is integral to our business and this latest accolade enhances our standing as one of the country’s most recognised Managed Print Services providers and Canon’s only advanced Premier Business Partner in Ireland.”
Condor Office Solutions Ltd, David Bayles, Managing Director: “When Canon launched the MPS accreditation we were determined to be in the first wave of audits. While very confident in the breadth and quality of the services our MPS team delivered it is great to have this verified by a rigorous independent assessment. We also picked up some valuable ideas to enhance our offering.”
DMC Business Machines PLC, Justin Nicholson, Sales Director: “At DMC we consider MPS to be exactly what the title suggests, a service. It is not an off-the-shelf offering and every customer scenario is unique, so should be treated accordingly. Utilising Canon’s recommended approach and accreditation, means we offer the highest standards of competence, expertise and delivery.”
Apogee Corp Ltd, Simon Green, Head of IT: “MPS is at the heart of what we do. Our holistic approach is one of our key strengths, as it allows us to effectively address more of our customers’ challenges. This ensures we continue to deliver superior value to a diverse customer base. For two decades, we have focused on innovation and customer service, so to receive this accreditation is a major and welcome achievement.”
Alternative, Dave Allen, Sales Director: “As MPS streamlines and improves business workflows, a means of assessing print and document management is of increasing importance to our customers. We’ve been working with Canon for over 20 years and this accreditation demonstrates our continued commitment to offering market leading products and support combined with the on-going expertise that is essential to making our solutions work as hard as possible. Through the accreditation , Canon is ensuring that the skill set of the dealer channel matches the product and this is an exciting proposition for businesses looking to implement an MPS solution.”
M2, John Taylor, CEO: “With so many organisations claiming to offer MPS it is essential for businesses like ours to stand out from the crowd and differentiate our approach. We’re delighted to have received this accreditation from Canon as it acknowledges M2 as one of the very few organisations to deliver truly managed services that address our customers’ pain points and business needs.”
IT@Spectrum Ltd, Ken Sturdy, Managing Director: “We are delighted to be amongst the first of Canon’s European Premier Partners to be awarded with the new MPS Accreditation. Achieving this accreditation was a rigorous process undertaken by a credible independent audit process and recognises our development as an industry leader in the delivery of best-in-class managed services.”