Jeff Hickling Leaving Ricoh U.S.; Ricoh U.S. to be Aligned Under Ricoh Americas

The Business Technology Association (BTA) recently posted an e-mail from Ricoh Americas Chairman and CEO Kevin Togashi indicating the Ricoh will be aligning Ricoh U.S. under Ricoh America, and will eliminate the position of Ricoh U.S. president and CEO, which is currently held by Jeff Hickling, who will be leaving the company.

According to BTA, the following e-mail message was sent July 1, 2011, to Ricoh dealers from Ricoh Americas’ Togashi:

“Over the past two years, we have been working to integrate and align Ricoh Americas Corp. (RAC) to further strengthen Ricoh’s position as an industry leader and best meet our customers’ needs. This has included a focus on both our direct distribution and dealer channels, as well as improved collaboration between the two channels.

“After careful review, I have decided to further align the RAC organization with Ricoh U.S. to leverage our synergies and the strength of the U.S. organization. With this decision, we will eliminate the position of president and CEO, Ricoh U.S. and align the U.S. sales and operational leadership under RAC through my direction. And as a result of this decision, Jeff Hickling will be leaving the organization. Jeff will continue in his role through July 15 to facilitate a smooth transition of U.S. sales and operations functions.

“I want to thank Jeff for his leadership with both the IKON and Ricoh organizations over the past six years. Since Ricoh’s acquisition of IKON, Jeff has been instrumental in building an effective integrated leadership team in the U.S. and has had a positive impact with our dealer community by building stronger collaborative relationships and increasing market share across all channels. We will continue to build upon these successes as we move into the next phases of our integration. I want to reassure you that we will continue our commitment to the dealer channel as we work to strengthen the collaboration across channels.

“Please join me in thanking Jeff for his many contributions to IKON, Ricoh and RFG dealers which will benefit us as we move forward, and wish him continued success in his future endeavors.”

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