New HP Roam Mobile, Cloud Printing; Connection Inspector Security; A3 PageWide MFPs
At its HP Reinvent: World Partner Forum partner conference being held in Chicago, HP Inc. announced new A3 business color-inkjet PageWide Enterprise and PageWide Managed Devices copier/MFPs, new business document scanners, as well as a new security solution, and HP Connection Inspector, an embedded security feature created by HP Labs, to keep HP printers and MFPs safe from hostile malware attacks with advanced HP self-healing capabilities
HP also announced Roam, a new business-oriented mobile-printing and cloud-based solution for secure cloud-based printing, and HP Solutions Hub, a workflow optimization platform; as well as next-generation Smart Device Services 2.0, which leveraging IoT (Internet of Things), big data, machine learning, and predictive diagnostics for better printer and copier/MFP servicing.
New HP Connection Inspector for Embedded Printer Security
HP Connection Inspector is a new intelligent embedded security feature that’s designed to help printers stay one step ahead of malware attacks with advanced self-healing capabilities. HP says the technology is unique in that it can inspect outbound network connections typically abused by malware, determine what is normal, and then stops suspicious activity.
If compromised, the feature will automatically trigger the HP printer or MFP to reboot to initiate an HP Sure Start self-healing procedures, all without IT intervention.
First in a series of new HP Labs security-analytics innovations, HP says partners can help customers upgrade their fleet with HP Enterprise printers that feature the latest HP security technologies such as HP Connection Inspector, which will be available via an HP FutureSmart firmware update available later this year.
HP Roam Cloud and Mobile Printing
HP Roam is a new universal business-printing solution that enables mobile users to print “anytime from any location and any device,” and retrieve their print jobs securely from an expanding set of HP print locations at the office, at home, or at public sites.
With HP Roam, print jobs can be submitted to the cloud as content is being consumed or created, and picked up at the location of choice without users having to worry about device-to-printer compatibility, or connectivity.
GPS and Bluetooth technologies are also said to enable fast automatic discovery of printers, while user authentication ensures a protected, secure release of print jobs.
Key HP Roam features include:
- One universal print experience – Replacing traditional print drivers and mobile apps, users can print from any of their devices (mobile or desktop) by just selecting HP Roam instead of a specific printer.
- Personal print queue – Securely add to and store print jobs in the cloud, with print jobs retrievable at any time.
- Automatic discovery – When users come within 20 feet of any HP Roam-enabled printer (in their office or at a client’s office, for instance), the mobile app will send a notification reminder to the user to release the print jobs in their cloud queue. If away from the office, the app will show a map with nearby public print locations that are said to include thousands of HP printers located at hotels, libraries, and airports
- Secure release via user authentication – The user selects the items to be printed, verifies their identity using a mobile device, personal pin or ID card, to select and release the print job securely.
HP says that HP Roam helps simplify the print experience for customers while creating new service and revenue opportunities for HP resellers. With it, HP says its resellers can expand and differentiate their managed print services (MPS) to leverage the cloud, using a simple deployment that’s said to minimize staff training and service costs.
Offered first as a business print solution, HP Roam will be available in the spring of 2018.
HP Solutions Hub for Paper-to-Digital Workflows
HP Solutions Hub is a new workflow optimization platform for creating custom workflows for paper-intensive verticals markets such as healthcare, legal, and financial services. The cloud-based and “mobile-centric” architecture includes connectors and templates that are said to make it easy to turn HP MFPs into custom work environments.
The software development kit includes an open platform architecture designed for customizing workflows in different business environments, also helping enable HP partners to differentiate their offerings beyond basic print services.
HP says its new Solutions Hub allows for creating “deeply integrated” workflows that include mobile access, as well as traditional sign-in for secure and context-sensitive experiences. It will be available next spring.
HP Smart Device Services 2.0
Also at HP Reinvent, HP unveiled its next generation of Smart Device Services (SDS) 2.0, a set of cloud-based tools and device-based sensing capabilities designed to dramatically enhance servicing of HP printers and MFPs.
With Smart Device Services 2.0, HP says it’s delivering new use cases to enable its reseller partners to achieve the industry’s highest uptime and lowest service costs, including:
- Part failure prediction — Monitors printer and MFP components and provides chance-of-failure predictions to help optimize service calls and parts planning.
- Enhanced diagnostics —Provides scanner-dust detection, print-engine failure sensor for core engine issues, and improved problem analysis capabilities for unresponsive devices.
- Fleet optimization — Provides remote remediation actions of HP USB-connected printers and MFPs and expanded HP print-fleet support
- Enhanced collection and billing — Continues improvement of data collection agent (DCA) reliability to detect and notify when DCA or printers and MFPs go offline, and detect when a printer’s serial number is cleared.
- Device health alert — Ability to select which events trigger real-time alerts, detect when long-life consumables (LLC)’s service counts are not reset after replacement and “Report A Problem App” on the device control panel for users to tell resellers when printing problems occur
SDS 2.0 will be available next spring via existing third-party fleet management software for HP resellers.
New A3 Business Printers and Scanners
HP also expanded its A3 (11″ x 17″) PageWide portfolio that it originally announced in September 2016, with the availability of two new platforms in a number of different configurations for both transactional and contractual channels.
The new A3 printers and MFPs use HP’s PageWide color-inkjet printing technology and feature SDS 2.0 for service monitoring and maximum device uptime. The new models also feature new HP Connection Inspector, as well as HP Sure Start, Run-time intrusion detection, and whitelisting protection (with whitelisting, only pre-specified, approved software can be downloaded to the device) – all of which HP says make them the world’s most secure printers. HP’s new A3 printers and MFPs will be available through qualified channel partners, or directly through HP.
HP rates the new PageWide models at from 45 to 80 ppm, depending on printing mode, and says they feature low cost per page, best-in-class energy efficiency, and full enterprise capabilities.
For more information on HP PageWide printers and MFPs, visit HP here.
New Document Scanners
HP also announced new document scanners, including Digital Sender Flow and ScanJet Enterprise Flow. Leveraging the same FutureSmart firmware used by HP’s line of enterprise printers and MFPs, HP says the new scanners come equipped with leading extensibility, compatibility, and embedded device security.
New Updates to Small-Business Businesses
HP also announced updates to its line of micro and small-business printers with the introduction of new 100 and 200 series printers and MFPs for the Color LaserJet portfolio
HP says its new color LaserJet Pro printers enable fastest in-class duplex print speeds and fastest in-class first page out (FPOT) times, high-quality prints, easy toner-cartridge setup, as well as printer protection through HP JetIntelligence, easy mobile printing via the HP Smart App, and enhanced security features to help protect business documents.
For more information on these new models, visit HP here.
- September 2017: MPS Monitor SDS Now Available with Immediate Access to HP Smart Device Services
- August 2017: PrintFleet Rolls out First Integration with HP Smart Device Services for Fleet-Monitoring
- June 2017: HP Expanding Dealer Security-Adviser Program; Expects 600 Dealers Worldwide
- May 2017: New HP LaserJet Enterprise 600 Series ‘Highest-End A4s’ with Highest Level of Security, FutureSmart 4, More
- April 2017: HP Shipping A3 LaserJets, PageWides, as it Begins Bold Venture into A3 Copier Market
- December 2016: PrintFleet to Incorporate HP Smart Device Services into Printer-Monitoring Solutions
- December 2016: HP Redesigns MPS to Protect Networked Copier/MFPs, Printers Now Pre-Configured for Security
- September 2016: HP Simplifies Partner First Program for Reseller Channel, Expands Marketing Resources
- September 2016: A Closer Look at HP’s New LaserJet and PageWide MFPs Said to Feature Better Reliability, Monitoring, Security, and More
- March 2016: New HP 75-PPM PageWide Inkjets; New Officejets, LaserJets; A3 PageWide Copier/MFPs on the Way