HP Secures the Enterprise with Three New Printers/MFPs Featuring White-listing, ‘Self-Healing’ from Malicious Attacks

laserjet enterprse mfp 527

HP’s new LaserJet Enterprise MFP M527 series.

As part of its drive to secure the printer and copier/MFP in the enterprise, today in Barcelona, Spain, Hewlett-Packard, released three new enterprise-class LaserJet printers/MFPs that deliver state-of-the-art protection against malicious attacks. The stronger security is part of a broader HP strategy to provide the deepest security across PCs and printers.

As HP representatives explained back to us in September 2014 at an analysts’ conference (see our story here), printers and copier/MFPs are often overlooked as potential sources for security breaches, but IT personnel are becoming more aware of potential security problems. For instance, HP cites research from Ponemon Institute that indicates that 64 percent of IT managers believe their printers are likely infected with malware. At the same time, 56 percent of enterprise companies ignore printers in their security strategy.

To help secure printers, HP is introducing its new HP LaserJet Enterprise printers and MFPs with these built-in security features:

  • HP Sure Start, which enables detection of and self-healing recovery from malicious BIOS attacks, extending the same BIOS security that’s been protecting HP’s Elite line of PCs since 2013 to the new HP LaserJet Enterprise printers.
  • White-listing technology, which ensures that only known, good firmware can be loaded and executed on a printer.
  • Run-time Intrusion Detection, which is a new feature that provides in-device memory monitoring for malicious attacks. It was developed in partnership with Red Balloon Security, an embedded-device security company started by researchers from Columbia University. HP says the company has done extensive research for several government agencies, as well as private-sector companies in industries such as telecommunications and controller systems.

Going forward, these new features will be standard on new HP LaserJet Enterprise printers and OfficeJet Enterprise X printers with HP PageWide Technology. With a firmware update, these three features can also be enabled on several HP LaserJet Enterprise printers available since April 2015. HP also says Whitelisting and Run-time Intrusion Detection can be added to many existing HP LaserJet Enterprise printers and OfficeJet Enterprise X printers launched since 2011 through an HP FutureSmart service pack update. (FutureSmart is HP firmware that helps protect customers’ investments in HP Enterprise printers by enabling delivery of new capabilities as they become available via updates to existing installed devices.)

New Enterprise Printers and MFPs

HP says it new enterprise-class A4 printers and MFPs that print and scan on up 8.5″ x 14″ provide the “fastest real world print performance in their class” with the fastest first-page-out-time and duplex printing speeds, as well as the lowest total energy consumption per page. They also feature support for printing from mobile devices, including wireless-direct and near field communication (NFC) mobile printing for some models, as well as standard and optional secure hard drives, and hardware integration pockets (HIPs) for adding accessories and third-party devices, such as user card readers.

Designed for workgroups of five to 15 users printing up to 7,500 pages per month, the printers and MFPs also use HP’s JetIntelligence toner cartridges for up to 33-percent more prints (see our story, HP Wants to Give You up to 33 Percent More Prints with New Jetintelligence Toner Cartridges).

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