New Workgroup Document Scanners from Kodak, the ScanMate i1150 and i1180
Kodak Alaris’ Document Imaging Division has added two new document scanners, the Kodak ScanMate i1150 and Kodak ScanMate i1180.
The Kodak ScanMate i1150 is designed for use in customer-facing business transactions, when an employee needs to scan documents as part of a business process. Employees using these solutions are typically interacting with customers and need to keep the transaction fast in order to reduce wait times and increase customer satisfaction. At the same time, businesses want to increase the number of transactions they complete each day.
“Business managers have enough to worry about today, from delivering prompt customer service to streamlining transactions, so tools that can speed and simplify the information capture process are extremely valuable in maintaining customer satisfaction,” noted Tony Barbeau, general manager, of Document Imaging for Kodak Alaris. “Scanning and managing documents can be a potential bottleneck in the office, but our two new scanners are making it easier than ever to focus on serving customers.”For example, a business might accept applications from customers at a service window or agent’s desk. The complete application may consist of a small amount of paperwork and an identification (ID) or other account card. In this case, an employee needs to quickly scan the documents and cards without slowing down their interaction with the customer or slowing down the transaction itself. Recognizing that a majority of transactions involve 10 or fewer documents to be scanned, the Kodak ScanMate i1150 features a special Transaction Mode, enabling 60-percent faster document-capture speed for the first 10 pages.
Kodak says the new Kodak ScanMate i1180 extends the concept of an intelligent device by embedding Perfect Page image=enhancement technology into the device to reduce processing demands on the user’s PC, making the i1180 a PC-friendly offering for today’s business environments. Plus, the ScanMate i1180 is a fully licensed device for the EMC Captiva Cloud Toolkit, making it easy for customers or developers using this software development kit (SDK) to write and enable Web-browser-based document-capture applications.”Frequently, organizations are turning to web-based architectures to speed the adoption of new business applications and minimize support costs,” said Roger Markham, product manager for Document Imaging for Kodak Alaris. “The ScanMate i1180 scanner is designed to keep up with these changing technology environments. Image processing is done in the scanner, minimizing the need to purchase and support high-end PCs. And, because Kodak Alaris includes the EMC Captiva Cloud Toolkit with the scanner, users can write their own customized Web-capture application.”
For more information and complete specifications on the Kodak ScanMate i1180, visit Kodak here.Kodak says the new ScanMate scanners share many unique features, such as a simple icon-based color interface that helps quickly identify where to send captured images. The built-in card ledge on the front of the scanners helps keep track of cards and associated loose materials so nothing gets lost during processing. And the small footprint and quiet operation mean users don’t have to interrupt customer conversations while scanning.
Both ScanMate scanners are supported by Kodak Alaris software, including one-button Smart Touch functionality and Kodak Capture Pro Software Limited Edition, which are included for quick and easy document capture. Users can also upgrade to the full version of Kodak Capture Pro Software.
For remote monitoring and maintenance, the Kodak ScanMate Series Scanners work with optional Kodak Asset Management Software. The dashboard makes monitoring the scanners’ status and performance simple. The ScanMate scanners also support additional accessories for greater versatility and ease of use, including the Kodak Legal Size Flatbed Accessory and the Kodak A3 Size Flatbed Accessory.