Review: HP’s Officejet Pro X Printer Versus the Memjet-Powered C6010 Printer: How Do They Stack Up?

The biggest news in the business-inkjet market recently has been Hewlett-Packard’s introduction of its Officejet Pro X color inkjet All-in-Ones and printers with “PageArray” page-width print head  and rated print speed of up to 70 ppm. Wirth Consulting oversaw testing of the Officejet Pro X series so that the X series could be listed in the Guinness Book of World Records as the world’s Fastest Desktop Color Printer (see here) and has recently completed an eye-opening Hands-On Test. However, with the introduction of the Memjet C6010 printer in the United States and Canada, which is rated at up to 60 ppm and also uses a stationary page-wide print head, how does the Officejet Pro X printer configuration compare to the C6010, which is arguably its biggest competitor?

new C6010

Memjet’s C6010 (above), and HP’s Officejet Pro X551dw (below).

New OJ Pro X551dw

While speed is often king when it comes to printing, other factors are also important. The below table summarizes each printers specifications, and indicates, when appropriate, indicates which printer has the advantage.

HP Officejet Pro X551dw

Memjet C6010

Advantage

Price

$599.99 (Web Price)

Pricing determined by resellers

Imaging Technology

Full-color thermal inkjet

Full-color thermal inkjet

Ink Type

Pigment

Dye

Officejet Pro X551dw

Maximum Monthly Volume

75,000 pages

60,000 pages

Officejet Pro X551dw

Recommended Monthly Print Volume

1,000 – 4,200 pages

1,000 – 4,000 pages

Maximum Print Speed (Black and Color)

70 ppm (A4/letter)

60 ppm (A4/letter)

Officejet Pro X551dw

ISO Print Speed (Black and Color)

42 ppm

Information not published

 —

Automatic Duplex Printing

Yes

No

Interfaces

USB 2.0, 10/100BaseTX Ethernet, 802.11 b/g/n, 802.11 b/g Access Point

USB 2.0, 10/100BaseTX Ethernet

Officejet Pro X551dw

Optional Interfaces

Optional HP Jetdirect interfaces

No

Officejet Pro X551dw

Operating Systems Supported

MS Windows, Apple Mac, Linux

MS Windows, Apple Mac

Officejet Pro X551dw

Print Drivers

HP PCL 5c, HP PCL XL (PCL 6), native PDF, HP Postscript Level 3 emulation

Host-based

Officejet Pro X551dw

Standard/Maximum Memory

512/512 MB

Information not published

 —

CPU

792 MHz

Information not published

 —

Software

Printer Assistant

Mac and Windows tool box

Embedded Web Server

Yes

Yes

 —

Max. Resolution

2,400 x 1,200 dpi

Color: 1600 x 800 dpi; Black: 1600 x 800

Officejet Pro X551dw

Control Panel

Touch panel and 4.3” color touch screen

2-line LCD and hard keys

Officejet Pro X551dw

Embedded Web Server

Yes

Yes

Web Connectivity

Yes (Business Apps – print stamps from Stamps.com, forms and templates, etc.)

No

Officejet Pro X551dw

Mobile and Remote Printing

Yes (Apple AirPrint, HP ePrint app, HP ePrint, Google Cloud Print, ePrint HP Wireless Direct)

No

Officejet Pro X551dw

Max. Paper Size

8.5”x14”

8.5”x14”

Automatic Duplex Printing

Yes

No

Officejet Pro X551dw

Standard/Max. Paper Sources

2/3

2/2

Officejet Pro X551dw

Standard/Max. Paper Capacity

550/1,050 sheets

270/270 sheets

Officejet Pro X551dw

Paper-Output Tray

300 sheets

125 sheets

 Officejet Pro X551dw
Borderless Printing

No

Yes

C6010

Paper Weight

16 to 32 lb. bond (plain

paper); 33 to 80 lb. (photo); 20 to 24 lb. (envelope); 32 to 48 lb. (brochure);  90 to 110 lb. (card)

19 – 75 lb.

Officejet Pro X551dw

Paper Types

Plain paper, glossy paper, photo paper, inkjet paper, brochure, envelopes, labels, cards, matte papers

Plain paper, glossy and matte microporous coated inkjet paper.

Officejet Pro X551dw

Separate Ink Cartridges

Yes (cyan, magenta, yellow, black)

Yes (cyan, magenta, yellow, black)

Refillable Ink Cartridges

No

OEM-authorized refilling

C6010

Ship-with Ink-Cartridge Yield

970 Black Ink Cartridge yields ~3,000 pages; each 971 Cyan, and Yellow Ink Cartridges yields ~3,000 pages

Black ink cartridge yields ~4,600 pages; cyan cartridge yields ~7,510 pages, magenta yields ~4,830 pages, yellow ~yields 5,050 pages

C6010

High-Yield Ink Cartridges

970 XL Black Ink Cartridge yields ~9,200 pages; each 971XL Cyan, and Yellow Ink Cartridges yields ~6,600 pages

Black ink cartridge yields ~4,600 pages; cyan cartridge yields ~7,510 pages, magenta yields ~4,830 pages, yellow ~yields 5,050 pages

Officejet Pro X551dw

Cost per Page

1.29¢ (color)/6.73¢ (black) using XL high-yield ink cartridges

Determined by reseller

Permanent Print Head

Yes

No

Officejet Pro X551dw

Energy Consumption (Printing)

70 watts

35 watts

C6010

Energy Consumption (Standby)

4.5 watts

>5.0 watts

Looking at these specifications, the C6010’s advantages include:

  • Print borderless images on media up to 8.5″x14″.
  • The C6010’s ships with toner cartridges that have higher page yields.
  • The C6010’s depleted ink cartridges can be refilled by authorized OEM refiller.

The Officejet Pro X551dw’s advantages include:

  • The Officejet Pro X551dw is 10 ppm faster than the C6010.
  • The Officejet Pro X551dw uses pigment-based inks versus the dye-based inks that the C6010 uses. We prefer pigment-based inks, as they are much less likely to smear when exposed to water or a highlighter pen.
  • Both printers provide wired Ethernet network connectivity, but the Officejet Pro X551dw also provides wireless network connectivity, so that you can install it on your wireless network for sharing with multiple users without having to use cabling. It also provides a USB port for printing from USB memory drives and an optional Jetdirect network port for more sophisticated monitoring and management applications.
  • The Officejet Pro X551dw supports multiple mobile and remote printing, including AirPrint, and with HP ePrint, you can email the printer a print job by attaching it to an email address and then sending it to your Officejet Pro X551dw’s unique IP address.
  • The Officejet Pro X551dw includes PCL and PostScript 3 drivers, while the C6010 provides a host-based print driver. This means that deployment of the Officejet Pro X Series will be easier for IT.
  • There’s no automatic two-sided (duplex) printing for the C6010, while it’s standard on the Officejet Pro X551dw.
  • The C6010 has a much more limited media capacity than the Officejet Pro X551dw – 270/270 sheets versus the Officejet Pro X551dw’s 550/1,050 sheets, so you’ll have to be replacing media more often with the C6010.
  • The Officejet Pro X551dw has a permanent print head that doesn’t need to be replaced; the C6010’s print head is replaceable, with approximate pricing starting at $200.
  • Last, the Officejet Pro X551dw’s provides a 4.3″ color touch screen, while the C6010’s control panel consists of a two-line LCD and hard keys. Using a touch screen is generally easier than using an LCD and hard keys – making it much easier to configure printer settings, troubleshoot and see current ink levels for instance, and to print from USB memory drives.

OLYMPUS DIGITAL CAMERA

Because the C6010 is sold through resellers, and can be purchased as part of a managed print services (MPS) program, it’s hard to compare list price and cost per page against the Officejet Pro X551dw. However, Memjet does promise significantly lower cost per page – less than the price of laser. Cost per page will also be lower when using the authorized reseller ink-cartridge refilling program. While Memjet says the C6010 might not have a lot of “bells and whistles,” Memjet stress the the fast print speed that makes it suitable for business printing, as well as the lower cost cost per page, both of which we believe are the first things to consider for business printing.

If you’re interested in purchasing the Memjet C6010, you can contact reseller Image Star here and request a quote. To purchase an Officejet Pro X551dw, visit HP here.

Additional Resources

11 Responses

  1. David J. McCartney says:

    As an owner of both brands/models, I can say the HP wins hands down.

    I don’t think you mentioned a critical cost of ownership component: the print head. It’s a consumable for the Memjet, with a rated life of about 300,000 sheets. The actual yield can be (and is) considerably less based on the amount of ink coverage the the selected dpi. Installing it is not for the faint of heart: instructions are 5 pages long. And you can easily ruin the $200. – $300. head if the protective tape is removed incorrectly. (Yes, you will have to do the initial install yourself.) You can just imagine the potential nightmare in a MPS environment.

    On the other hand, the HP head is non-replaceable because it’s guaranteed for the life of the machine. At $499. to $599. for the complete printer, the HP can be just about considered a disposable appliance.

    The Memjet head also forces a more intrusive maintenance cycle, pausing for considerable time to complete a cleaning cycle, often in the middle of a job. The HP does the same, but is more intelligent, usually cleaning itself between runs.

    Watch for HP to introduce their superior head technology in larger and faster format printers.

    • Kathleen Wirth says:

      Thank you, David, for letting us know about your experience with both printers! We’ve updated the article to indicate that the C6010’s print head is replaceable.

  2. Steve Tyler says:

    HP Print quality at 70PPM is horrible

    • Hi, Steve, we disagree. In our tests, we found that the image quality at 70 ppm is good enough for all interoffice communications, and far superior to the draft modes of other inkjet printers and All-in-Ones we’ve tested. Today, we are posting the Officejet Pro X551dw Hands-On test Report with image-quality samples, so readers will be able to judge for themselves. You can review the report here.

      • David J. McCartney says:

        I would disagree as well. Quality is more than suitable for in-house distribution. Maybe there is an issue with your unit?

      • Bob Johnson says:

        What is the life the HP head? Have they ever mentioned it?

        • Kathleen Wirth says:

          According to HP, “The page-wide printhead is designed to last the lifetime of an HP Officejet Pro X Series
          printer.”

      • Alan Thompson says:

        Agree with Steve – you cannot use the HP in draft mode for marketing material!!

        • True. The X series draft mode is sufficient for everything but commercial purposes. That is more that can be said about the draft mode of just about any other printer. The beauty is that you can take advantage of the increased speed for just about anything and dial it up when you absolutely have to. Even in normal or best print modes, the X series is deceptively fast.

  3. Joshua says:

    I use the HP to run medical test forms and run it at the fastest speed/lowest quality and my only complaint is the size of the output tray. It’s faster than my Konica digital press and handles the embedded label sheet much better as well.

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